Sirius Air maintains 25 Aged Care facilities and Retirement Villages for TriCare. Sites maintained are located from South East Queensland (including Hervey bay, Bundaberg and Toowoomba) to Hastings Point in NSW. Our team provides service and maintenance of approximately 1500 assets.
We also provide on-call and call-out services regularly to sites across the entire area serviced on a 24 x 7 availability. All coordination of services operates from our head office in Rocklea, Brisbane. We use local providers to maintain some of the facilities, where appropriate. While we maintain excellent relationships with the local providers we use, we ensure their work is regularly checked and assessed by our Service Manager.
TriCare is extremely happy with our attention to detail and our interaction with staff, patients, and residents. We understand the issues of working in sensitive environments and understand how important politeness, care and attention is to the residents. Our technicians have recently received exceptional feedback from the customer regarding the work ethic displayed.